Integration · Amazon
Merchant-fulfilled Amazon orders, handled properly.
Amazon is the platform where fulfilment is least forgiving. Your metrics are public, your handling time is a promise Amazon holds you to, and late tracking costs you the Buy Box before it costs you a review.
So let's be direct about what we are and aren't for.
The offer
We are a merchant-fulfilled partner. We are not FBA, and we are not SFP.
If SFP is core to your Amazon strategy, we're not your fulfilment partner for that channel. We might still be right for your Shopify or TikTok volume.
Merchant Fulfilled Network (MFN) — yes.
Your Amazon UK orders come through to us, we pick, hand-finish and dispatch on a tracked service, and the tracking goes back against the order.
FBA — no, but we prep for it.
If you want stock inside Amazon's network, we can receive your bulk consignment, check it, label it and send it on to an Amazon fulfilment centre. Same stock pool, same Mintsoft visibility, so you're not running two inventories.
Seller Fulfilled Prime — no.
⚠️ SFP requires dispatch speeds we don't offer. Our commitment is two business days from order to dispatch; SFP expects same-day or next-day handling with weekend coverage. We'd rather tell you now than have you lose the badge three weeks in.
The connection
How the connection works
Your Seller Central account connects to our Mintsoft OMS at onboarding.
Orders pull through automatically, so nothing sits unnoticed in Seller Central over a weekend.
Tracking uploads against the order within your stated handling time.
This is the part that protects your account health — Amazon measures valid tracking rate and on-time delivery, and both are scored on your behalf, not ours.
Stock levels update as we dispatch, so your listing quantity reflects the shelf.
Handling discipline
Set your handling time honestly
The single most common way sellers damage their own metrics is advertising a handling time they can't hold.
Our dispatch commitment is two business days. Set your Amazon handling time to match — not to beat it. A listing that promises next-day dispatch against a two-day operation generates late shipment rate, and late shipment rate suppresses the Buy Box.
We'd rather you sold slightly less at a metric Amazon trusts.
Pre-requisites
Before we connect
Seller Central access to authorise the connection
SKUs that match between Amazon and your physical stock
A decision on which marketplaces route to us (we fulfil UK addresses only)
Your handling time set to two business days
Courier shipping is billed separately. You choose your carrier — we'd suggest Royal Mail for simplicity — and it isn't included in our per-unit fee.