Integrations

Your store, connected to our premises.

All five platforms sync to our Mintsoft OMS. Orders reach us automatically, stock updates as we dispatch, and tracking flows back to your customer without you touching anything. Setup happens during onboarding and is included in the £400 fee. The detail differs by platform — dispatch requirements, tracking deadlines and what can go wrong aren't the same on Amazon as they are on WooCommerce. Pick yours below.

Dispatch

Dispatch schedules, by platform

Most orders dispatch within two business days. TikTok Shop is the exception, and it's worth knowing why before you choose where to sell. TikTok Shop UK requires every order to be dispatched with valid tracking within 72 hours of it being placed, weekends included. Miss that often enough and the platform starts cutting your reach — Late Dispatch Rate above 4% reduces campaign reach, above 10% cuts listing visibility, above 15% triggers account warnings. A Monday-to-Friday warehouse fails that on every Thursday and Friday order. That's roughly a quarter of the week, against a 4% threshold. So we dispatch TikTok Shop orders on Saturdays. Those clients run on a six-day dispatch week. Friday orders go out Saturday and nothing falls outside the 72-hour window. Royal Mail charges an additional fee for Saturday collections on our OBA account, and that fee is billed to you. We pass it through at cost, like all carriage — no margin, no handling fee — and only to clients selling on TikTok Shop. We'd rather work a Saturday than watch a client's listings get throttled by a rule we knew about.

Selling somewhere else? Ask us on the call — if we can't connect it, we'll tell you.

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